Resident Benefits Package
Through our partnership with Second Nature, we offer a robust Resident Benefit Package that elevates the resident experience and strengthens portfolio performance. These value-added services increase resident satisfaction and retention, helping reduce turnover costs and protect your investment — while creating alignment between residents, owners, and PMI.
FILTER DELIVERY SERVICE
Changing flters is as easy as opening the front door. This service helps you save up to $250/year and reduces the hassles of repairs.
$1 MILLION DOLLAR IDENTITY PROTECTION
1 in 4 Americans are victims of identity fraud. All adult leaseholders get $1M coverage backed by AIG, monitoring through IBM’s Watson, and a dedicated, US-based Identity Restoration Specialist.
24/7 MAINTENANCE PORTAL
Report maintenance issues quickly and easily through our maintenance portal online. Additionally, you’ll have access to a dedicated after-hours hotline for emergency maintenance.
RENTER’S INSURANCE
Your package includes renter’s insurance of up to $100k for accidental damage to the rental home from fire, water, and other perils as well as up to $10k of contents insurance for your personal belongings. (Refer to the actual policy for details)
CREDIT BUILDING
We report every rent payment so you build credit. Average increases of 23 to 42 points in resident scores, so you can qualify for more and save hundreds. We can report up to the past 24 months for an immediate boost.
RESIDENT REWARDS PROGRAM
Rent day is now rewards day. You’ll get cash, giftcards, and exclusive discounts you can use to save up to $4500/year on everyday expenses.
PEST CONTROL
Evict bugs, keep residents, and have it all coordinated for you.
MOVE-IN CONCIERGE
One call sets up utility, cable, and internet services - and helps you get the best promos and discount codes available.
ONLINE PORTAL
Access your documents and pay rent through our easy to use online portal.
24/7 MAINTENANCE COORDINATION
It always seems like things happen after hours. This makes reporting those pesky maintenance issues easy and fast either online or by phone.
VETTED VENDOR NETWORK
Everyone who services your home is screened to exceed our standards for insurance, licensing, and professionalism for the job.
HOME BUYING ASSISTANCE
For those who want to move onto homeownership, we'll help you get there.
Disclaimer: Resident Benefits Package is REQUIRED with ALL PMI Richmond lease agreements. The Resident Benefits Package will be billed monthly as one charge to include the insurance benefit and the services benefit. Tenants should consult an insurance professional to evaluate and determine personal insurance needs. Tenants who provide proof of their own renter’s insurance policy that is lease compliant may opt out of the insurance benefit and $10.95 will be deducted from the monthly cost of the Resident Benefits Package.